Privacy Policy

Our data protection policy, in accordance with the recommendations of the National Commission for Informatics and Liberties (CNIL), aims to inform users of the website https://www.nutrivital-lab.com about the commitments and measures taken by our company to ensure the respect of personal data of visitors, users, and clients.

It has been established in accordance with the provisions of the Data Protection Act of January 6, 1978, the European General Data Protection Regulation (GDPR) of May 23, 2018, and the transposition law of the European Regulation on Personal Data Protection (GDPR) of June 20, 2018. According to the following articles, the terms "Personal Data" or "Data", "Processing", "Data Controller" have the meaning assigned to them by the GDPR (Article 4).

1 – DATA COLLECTED

X-Makers collects and processes only the data strictly necessary for the purposes for which it is processed. We commit to our users not to process data for purposes other than those mentioned below. If we need to offer a new service on our website that requires the collection and processing of your data, we commit to obtaining the agreement of our users again before offering the new service in question.

2 – PURPOSE OF PROCESSING

X-Makers collects data from its users so that they can benefit from certain specific services, and the purposes of the processing are as follows:

Contact X-Makers:A contact form is available on our website to contact our company. To process your request, we collect your email address and the information related to your request if applicable.

Subscription to our newsletter:On the homepage of our site, you can subscribe to receive our newsletters or specific information related to our company or our industry. We collect your email and the name of your company to send you these emails.

The user can unsubscribe from the newsletter at any time by sending a request to the following address: admin@xmakers.io

Creation of a personal account on https://www.nutrivital-lab.com: admin@xmakers.io.Login credentials are strictly confidential and should not be shared with third parties. Protecting these credentials is the user's responsibility, and X-Makers cannot be held responsible if these credentials are stolen by a third party or if a user's identity is stolen.

Browsing on our site:X-Makers collects your browsing information solely for statistical purposes. Please refer to our cookie policy for more information.

Prevent and combat computer fraud (spamming, hacking, etc.): hardware used for browsing, IP address, password.

Each time our site processes personal data, it takes all reasonable measures to ensure the accuracy and relevance of the personal data concerning the purposes for which it processes them.

3 – ACCESS TO DATA

The data we collect on our site is for our exclusive use only. Your personal data is not shared with third parties and is only accessible to authorized employees of our company.

As the data controller for the data it collects, he commits to comply with the legal framework in force. It is notably his responsibility to provide prospects, clients, and users with complete information about the processing of their personal data and to maintain a processing register that reflects reality.

4 – NON-DISCLOSURE OF PERSONAL DATA

Our site refrains from processing, hosting, or transferring the information collected on its clients and users to a country outside the European Union or recognized as "non-adequate" by the European Commission without informing the client beforehand. However, X-Makers remains free to choose its technical and commercial subcontractors as long as they provide sufficient guarantees regarding the requirements of the General Data Protection Regulation (GDPR: n° 2016-679).

Our company commits to taking all necessary precautions to preserve the security of the information and particularly to ensure that it is not communicated to unauthorized persons.

The personal data of the user may be processed by subsidiaries of our company and subcontractors (service providers), exclusively to achieve the purposes of this policy.

5 – DATA SECURITY AND INCIDENT NOTIFICATION

To ensure the security and confidentiality of personal data and health-related personal data, our site uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

Our site and our company have taken all useful and necessary precautions, considering the state of the art in this field, to protect your information in a secure environment to prevent any destruction, loss, alteration, dissemination, or unauthorized access. We commit to ensuring the confidentiality of your data and not transmitting it to third parties without informing you and obtaining your explicit, tacit, and written consent.

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security. If we become aware of a security breach, we will notify the affected users so they can take appropriate measures. Our incident notification procedures take into account our legal obligations, whether at the national or European level.

If the integrity and confidentiality of your data are compromised, the data controller commits to following the procedures established under the Data Protection Act of January 6, 1978, and the European General Data Protection Regulation (GDPR).

6 – DATA RETENTION

We do not exceed the legal data retention periods, and your data is kept only for the duration necessary for the processing purposes for which it was collected.

7 – USER RIGHTS

Under the legal provisions of the Data Protection Act of January 6, 1978, and the European General Data Protection Regulation (GDPR), users of the site https://www.nutrivital-lab.com have the following rights:

  • Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), updating, and completeness of users' data
  • Right to lock or erase users' personal data (Article 17 GDPR) when it is inaccurate, incomplete, ambiguous, outdated, or its collection, use, communication, or retention is prohibited
  • Right to withdraw consent at any time (Article 13-2c GDPR)
  • Right to limit the processing of users' data (Article 18 GDPR)
  • Right to object to the processing of users' data (Article 21 GDPR)
  • Right to data portability that users have provided, where this data is subject to automated processing based on their consent or a contract (Article 20 GDPR)
  • Right to define the fate of users' data after their death and to choose who X-Makers should communicate (or not) their data to a third party they have previously designated.

Our site and our company cannot oppose users' requests to exercise their rights.

This request can be made at any time electronically to the following address: admin@xmakers.io.

Requests will be processed within ten (10) working days unless an imperative reason is provided and justified by our company justifying an extension of the deadline.

8 – CONTACTING THE CNIL

If our company does not satisfy the user's request, the user is entitled to contact the CNIL (National Commission for Informatics and Liberties, https://www.cnil.fr) to assert their rights.

9 – MINIMUM AGE

In accordance with the provisions of Article 8 of the GDPR, we do not directly or indirectly collect personal data from individuals under the age of sixteen (16). Users under the age of sixteen (16) are invited to seek the consent of a legal representative – required by X-Makers – for their personal data to be collected. X-Makers reserves the right to request proof of this consent from the legal representative. Our company cannot be held responsible if any user provides personal data about a minor under sixteen (16) years of age.

10 – DEFINITION OF COOKIES

The user is informed that a cookie is a small file placed on the user's device (computer, tablet, or mobile device) by our site during their visit. It does not contain any personal information but allows linking the user's device to their usage preferences and experience on our site (e.g., location, language, font size). Cookies do not pose any risk of damage to the user's device.

11 – CONSENT FOR COOKIE USE

For the use of cookies involving the storage and analysis of personal data, the user's consent is always requested. This consent is valid for a period of thirteen (13) months, after which a new authorization will be requested from the user.

12 – USE OF COOKIES

We use and collect cookies for the purposes of:

  • Processing statistics and information on site traffic and optimizing it to the best of our ability;
  • Offering our users a smooth browsing experience by adapting the presentation of our site to the user's device display preferences;
  • Remembering information provided on the platform by the user (access to their account, contents of a shopping cart, etc.).

The cookies present on our site are: Google Analytics, Google Ads & Meta Ads.

13 – OPPOSITION AND CONFIGURATION

All users of the site https://www.nutrivital-lab.com can oppose the recording of cookies by configuring their browser software in the following ways:

  • Open a private browsing window;
  • Configure cookies via the "Cookies" widget available on the homepage of our site;
  • Configure the computer to display a message asking whether to accept or refuse cookies on each site or systematically;
  • Or any other means available to the user.

At any time, the user can choose to express and modify their preferences regarding cookies.

Our company declines all responsibility for the consequences related to the malfunction of the site and the services potentially offered resulting